99jiji Privacy Policy – How We Protect Your Data

1. Overview

Welcome to the 99jiji Privacy Policy. 99jiji ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who visits or registers on our platform at https://99jiji.com. This Privacy Policy explains our practices in a straightforward, easy-to-understand way — because you deserve to know exactly what happens with your information.

This policy applies to all users of the 99jiji website and its related services, including online casino games, sports betting (football, PBA, volleyball), card games (poker, Tongits, baccarat), and any promotional activities. By using 99jiji, you agree to the collection and use of your data as described here.

99jiji operates in full compliance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and take our obligations under Philippine data protection law seriously.

2. Data We Collect

99jiji only collects personal data that is necessary for providing our services, verifying your identity, processing your transactions, and keeping our platform safe. Here's a breakdown of the types of data we gather:

2.1 Information You Provide Directly

• Registration details: Full name, date of birth, gender, email address, and Philippine mobile number.
• Identity verification (KYC): Government-issued ID (e.g., PhilSys ID, passport, driver's license), selfie photos, proof of address (e.g., utility bill, barangay clearance).
• Financial information: GCash/Maya account numbers, bank account details (BDO, BPI, UnionBank), or card numbers (Visa/Mastercard) — stored only in tokenized/encrypted form.
• Communications: Messages you send to our customer support team via chat, email, or any in-platform messaging tool.

2.2 Data Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers.
• Usage data: Pages visited, games played, session duration, bet history, login timestamps.
• Cookies and tracking: Session cookies, preference cookies, and analytics data (see Section 6).
• Location data: General location derived from your IP address — used to verify you are accessing from the Philippines.

3. How We Use Your Data

Your personal data is used only for purposes that are legitimate, specific, and proportionate. 99jiji does not use your data for anything beyond what is described below:

• Account management: Creating, verifying, and maintaining your 99jiji account, including password resets and account recovery.
• Identity verification (KYC/AML): Confirming your identity and age (must be 21+) to comply with Philippine gaming regulations and anti-money laundering laws.
• Transaction processing: Handling your deposits and withdrawals through GCash, Maya, GrabPay, InstaPay/PESONet, and other accepted local payment channels.
• Service delivery: Enabling you to place bets, play casino games, and access all features of 99jiji.
• Customer support: Responding to your queries, complaints, and technical issues efficiently.
• Fraud prevention and security: Detecting unusual activity, preventing unauthorized access, and investigating suspicious transactions.
• Legal compliance: Meeting our obligations under Philippine law, including PAGCOR requirements and AML regulations.
• Marketing communications: Sending you promotional offers, new game announcements, and personalized bonuses — but only with your explicit consent and always with an easy opt-out option.
• Platform improvement: Analyzing aggregated usage data to improve the 99jiji website, fix bugs, and enhance game offerings.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 99jiji processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to provide you with the 99jiji services you signed up for — including account creation, betting functionality, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML/CFT rules, tax reporting, and other applicable Philippine laws.
• Legitimate interests: Processing carried out for fraud detection, platform security, and improving our services — provided these interests do not override your fundamental rights.
• Consent: Processing for marketing communications and optional analytics features, which you can withdraw at any time.

When we rely on your consent, we will always ask for it clearly and separately — hindi kami magtatago ng fine print o pre-ticked boxes.

5. Data Sharing and Disclosure

99jiji does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: GCash (Mynt), Maya (PayMaya), GrabPay, Coins.ph, and banking partners (BDO, BPI, UnionBank) receive the minimum data necessary to process your transactions.
• KYC/Identity verification providers: Trusted third-party identity verification services used to validate government IDs and perform age verification.
• Regulatory authorities: PAGCOR, the AMLC (Anti-Money Laundering Council), and the National Privacy Commission, as required by law.
• IT and platform service providers: Cloud hosting, security, and analytics providers who act as data processors under strict data processing agreements and are bound to process data only on our instructions.
• Law enforcement: When legally compelled by a valid court order, subpoena, or other legal process under Philippine law.

All third-party service providers we engage are required to maintain appropriate security standards and handle your data with the same level of care as 99jiji. We conduct regular reviews of our data processing partners.

6. Cookies and Tracking Technologies

99jiji uses cookies and similar technologies to make our platform work properly and to improve your experience. Here's what you need to know:

Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function — these keep you logged in, remember your session, and make sure bets are processed correctly. These cannot be disabled.
• Preference cookies: Remember your settings like language preferences and game display options.
• Analytics cookies: Help us understand how players use 99jiji so we can make improvements. Data collected is aggregated and anonymized.
• Marketing cookies: Used only if you have opted in to receive personalized promotional communications.

You can manage your cookie preferences through our cookie consent banner when you first visit 99jiji, or anytime through your account settings. Note that disabling non-essential cookies may affect some functionality of the platform.

7. Data Retention

We keep your personal data only for as long as it is needed to fulfill the purposes described in this Privacy Policy, or as required by Philippine law:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with AML record-keeping requirements.
• Transaction records: Kept for a minimum of 5 years as required under the Anti-Money Laundering Act.
• KYC documents: Retained for 5 years following the end of your customer relationship with 99jiji.
• Customer support records: Kept for 2 years to help resolve recurring issues and disputes.
• Marketing data: Deleted or anonymized within 60 days of you withdrawing your marketing consent.

When data is no longer needed and retention periods have expired, we securely delete or anonymize it so it can no longer be linked back to you.

8. Security Measures

Protecting your data is something we take very seriously at 99jiji. We use a layered security approach to keep your information safe:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
• Data encryption at rest: Sensitive data — including financial details and ID documents — is encrypted when stored on our servers.
• Two-factor authentication (2FA): Optional 2FA available for all registered accounts to add an extra layer of login security.
• Access controls: Only authorized 99jiji staff who have a legitimate need can access your personal data, and all access is logged and audited.
• Regular security audits: We conduct periodic penetration testing and security reviews to identify and patch vulnerabilities.
• Incident response: In the unlikely event of a data breach, we will notify affected users and the National Privacy Commission within the timeframes prescribed by RA 10173.

9. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by 99jiji:

• Right to be informed: Know what personal data we collect and how it is used — which is exactly what this Privacy Policy explains.
• Right of access: Request a copy of the personal data we hold about you at any time.
• Right to rectification: Ask us to correct any inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer needed, subject to legal retention requirements.
• Right to object: Object to certain types of data processing, including direct marketing.
• Right to data portability: Receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: File a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at privacy@99jiji.com. We will respond to all verified requests within 15 business days. We may need to verify your identity before processing certain requests to protect account security.

10. Privacy of Minors

99jiji is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under 21. Our registration process includes age verification steps, and we conduct identity checks to enforce this policy.

If we discover that a player has provided false information to circumvent our age verification, we will immediately close the account, forfeit any funds, and delete all associated personal data. If you believe a minor has registered on 99jiji, please notify us immediately at privacy@99jiji.com so we can take swift action.

11. Third-Party Links and Services

The 99jiji platform may occasionally reference third-party services such as payment providers or game software developers. These third parties have their own privacy policies, and we are not responsible for their data practices. We strongly encourage you to review the privacy policies of any third-party service before sharing your personal data with them.

99jiji does not host third-party advertising networks that track your behavior across other websites. Any analytics we use are for internal platform improvement purposes only and do not involve cross-site behavioral tracking without your consent.

12. Changes to This Privacy Policy

99jiji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes — particularly those that affect your rights or how your data is used — we will notify you via email and/or a prominent notice on the 99jiji platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. We recommend checking back periodically to stay informed. Your continued use of 99jiji after any updates constitutes your acceptance of the revised Privacy Policy.

Older versions of this policy are available upon request by contacting our Data Protection Officer — para transparent talaga kami sa inyo.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests about this Privacy Policy or how 99jiji handles your personal data, please don't hesitate to reach out. Our dedicated Data Protection Officer (DPO) is here to help.

• Email: privacy@99jiji.com
• General Support: support@99jiji.com
• Live Chat: Available 24/7 on the 99jiji website
• FAQ: Visit our FAQ page for quick answers

You also have the right to raise concerns directly with the National Privacy Commission (NPC) of the Philippines if you feel your data privacy rights have not been properly respected by 99jiji. We take all such complaints seriously and cooperate fully with the NPC in all investigations.